The best out of waste is a rare concept, when it comes to selling the refurbished or second-hand products. GreenDust India, Reverse Logistics Company's online hand has excelled in selling factory second and refurbished products in Indian market. Adopting a multi-layer and multi-channel distribution model, RLC founded GreenDust.com in 2008, and it is set to cross the $100 Million revenue mark.
The product range changes on Greendust; however, some of the categories are evergreen, such as mobiles, laptops, camera, electronics, kitchen and home appliances and personal care products. GreenDust collects second-hand, rejected or returned goods from OEMs, retailers and e-tailers. The process of refurbishing begins thereafter. Every product goes through 50 quality check measures before being set out for sale.
Given the prospects of estimated $15-16 billion opportunity through reverse logistics, GreenDust aims to double its franchise stores from 170 operating now in India. Greendust has successfully completed its Round B funding of $40 Million, and proposes to expand the operations in the Middle East and South East Markets in Asia.
GreenDust features a wide range of products essential for personal and professional use in homes and offices. It brings a vast category of mobile phones, laptops and desktops, electronics, home appliances, kitchen appliances, health care products as well as lifestyle and fashion products.
GreenDust carries the products from Samsung, LG, HP, Apple, Phillips and many more to provide a wide variety of choices for its customers.
GreenDust offers a one year warranty on every 'Certified Refurbished Factory Second Product', and offers to extend warranty with the GreenDust Protection Plan.
Free delivery on all orders above RS 249
Delivery times vary depending on the product ordered and its availability locally.
Return and Refund Procedures
If you don't like or are not completely satisfied with your GreenDust product GreenDust offers 15 Day window to return the product.
All that Is required is the product remains unused with its original packaging and purchase tags.
The First priority of GreenDust is to replace the product in the case of damaged or defective goods. If GreenDust is not able to replace, it will refund the amount in full.
You can drop off the defective or damaged product at the GreenDust store, or you can call customer care at GreenDust to place a courier collection request. You will have to pay for the courier charges, besides 10% restocking fee to be paid to GreenDust.
In case, you have purchased GreenDust product from other sellers than GreenDust, you will be required to raise the complaint with the GreenDust Customer Care to ensure return and replacement or refund. In case of replacement, you have a 3 day window for replacement request.
At GreenDust you can remain sure of the highest international standards for secure and safe payment.
It also affirms to keep all your details private and fully secure. You can use multiple channels to pay for your product, including Cash-on-Delivery, credit card, net banking, or debit card.
GreenDust sends a confirmation email for every order to certify the received payment from the customers.
Customer Care Service
600 plus service centers across India are available to answer any queries relating to GreenDust products.
They are efficient to address any technical issue with your product.
After sales services are provided by G-Force, and 90 Mobile Service vans by GreenDust. GreenDust Customer Care is available all 7 days a week during 9 am to 7 pm. All you need to do is pick up the phone and dial GreenDust Customer Care number, or send them an e-mail for a prompt solution to your queries.
GreenDust offers quality products that work for you.
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